The Fundamentals of Our Carpet Cleaning Service
What is our cleaning process?
The process of carpet cleaning is very similar to the way that clothes or dishes are washed. Any homemaker will tell you that they first wash, then rinse, and then dry. Before the wash cycle, either a detergent or soap is applied, and during the wash cycle the detergent or soap is combined with water and agitation occurs in order to remove the loose soil such as caked on mud on jeans or scraping left over food on plates.
Step One of our carpet cleaning process is the dry soil removal. This process relates to removing the caked on mud in clothes or scraping the plates before washing. Carpet soil is made of dry particulates impeded deep within the carpet fiber down to its base. Once these dry particulates become wet and turned to mud, the cleaning process becomes more difficult; therefore, deep carpet vacuuming before commencing with the carpet cleaning process is essential as a first step in delivering a professional level of service. However, most carpet cleaners do not pre-vacuum. We at Better Home & Office Carpet Cleaning do not skip this important step.
Step Two is soil suspension. This process relates to the wash cycle. The purpose is to remove the soil from the fiber and hold it in suspension until it can be removed with extraction to be discussed in step three. There are four areas involved in soil suspension: chemical action, agitation, temperature, and time.
- Chemical Action - Chemicals provide the detergents and other additives to provide the wetting, sequestering, and emulsification necessary for complete soil removal. We apply the detergents as a preconditioner with a Hydro-Force Pro Sprayer (a pressurized sprayer attached to our carpet extractors) to reach deep within the carpet fiber.
- Agitation - Consider the agitation clothes received in a washing machine. The agitator in the center of the washing machine will continually work the clothes against themselves and through the water for periods of up to twenty minutes long. Most carpet cleaners just use a carpet wand. We use a either a carpet grooming rake or counter-rotating brush machine for deep carpet agitation to provide maximum agitation.
- Temperature - In regards to temperature, we use carpet extractors with dual heating elements that raise the temperature of the water fed into the Hydro-Force Pro Sprayer to apply the preconditioner mentioned previously. The increase in temperature increases the chemical activity of the cleaning solution which results in more effective emulsification and suspension of soils.
- Time - In the area of time, we allow sufficient time for the cleaning solution to dwell on the carpet to work its magic.
Step Three is extraction. This process relates to the spin cycle of a washer machine for the removal of any residual soil, detergent, and water. For this process we use carpet extractors with dual vacuums with three stages for greater soil, detergent, and water removal.
Step Four is the finishing and drying. The finishing step is using the carpet grooming rake to help nap the carpet in a single uniform direction to give the carpet an overall finished appearance as well as separating the fibers to aid in the drying process. The carpet extractor we use vacuums up a great deal of the soil, detergent, and water from the carpet, however, in some cases, floor air blowers will be used to speed up the drying process.